Lexus of Naperville's On-Demand Car Wash

Hours, info, and maps are down below. Please read through the information below to ensure a safe and convenient car wash visit. We look forward to seeing you soon!

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All carwash traffic should enter by way of the South-most Fort Hill Drive entrance and will head straight into the wash. Please do NOT enter through the Dealership’s main entrance off Aurora Ave, and do not enter the service drive. Guests will still be able to stay in their vehicles during the entire process. Once you have traveled through our automatic car wash you can follow the signs to the exit, or pull around front to visit our showroom or cafe. 
Please review the included map and feel free to call with any questions. We are excited to see you soon!

Car Wash Hours: Monday – Friday: 7:30am-3:00pm Saturday: 8:30am – 4:00pm

A few things to think about before visiting us for a car wash:

  1. Watch for the car wash attendants. They will be directing traffic and guiding you into the car wash rail so follow their instructions to ensure a safe and trouble free wash. Please keep in mind though, that you are still responsible for ensuring your vehicle is not damaged while entering or exiting the wash.
  2.  Be sure that you are familiar with how to put your vehicle’s gear selector in NEUTRAL (N). Once you enter the beginning of the wash you will need to put your vehicle is in neutral so that the car wash chain can move your car automatically through the wash. If the car is in park or left in drive, it can cause serious damage to both your vehicle and the car wash equipment. If you’d like us to show you how to do this, please stop by the front of the dealership before heading to the wash and any staff member would be happy to go over it with you. Once your vehicle has been placed in NEUTRAL please keep your foot off the brake until you reach the end of the wash.
  3. Be sure to turn off your automatic (rain-sensing) wipers before entering the wash. A lot of folks leave these on all the time and the water in the wash will cause the wiper arms to activate, which can result in damage to the vehicle.
  4. Familiarize yourself with how to fold in your side mirrors, as they can be damaged by the car wash equipment if left extended.
  5. If you have any preexisting damage to your vehicle please do not enter the car wash. Loose bumpers, trim, mirrors, etc. can catch in the carwash equipment, damaging it, and can make the damage on your vehicle worse. Please keep in mind that Lexus of Naperville shall not be held responsible for any damage caused to a guest vehicle while in the carwash.
  6. Why is the car wash closed sometimes? We make every effort to keep the wash open as much as possible, but there are several unavoidable circumstances that require us to close it from time to time. The most common one is temperature. We close the wash whenever it is 31 degrees or lower, opening once it hits 32 degrees. We use Weather.com’s 60540 reading as our guide for consistency. Temperatures below freezing can cause the car wash equipment to be damaged due to ice buildup. These temperatures can also cause your car doors to freeze shut, making it difficult to open them and can cause damage to the door seals if forced open. Last, but certainly not least, these below freezing temperatures are not safe for our car wash staff to be working in, and the safety and well-being of our staff is, and always will be, our top priority. The other common reason the car wash will be closed is when it is down for repairs or maintenance. We have a comprehensive maintenance program that does require the wash to be shut down from time to time for proper upkeep. We try to schedule these down days for when the weather will be poor, but as we all know Chicagoland weather is quite unpredictable. Also, when something does break in the wash we must shut it down to carry out repairs, and we can’t predict or plan for when that happens. With the new car wash system in place, we expect to see far fewer breakdowns, but even the best and newest equipment can break. We never like having to shut the wash down for repairs. It makes our daily processes much more difficult too. While we do everything we can to minimize shutdowns, there are times they are unavoidable. We ask for and appreciate everyone’s patience when the wash is closed, as we only close it when absolutely necessary.
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Disclaimers

Lexus of Naperville is not responsible for damages that occur to vehicles while entering the wash, during the wash, or when exiting the wash. Vehicle owners take full responsibility for any and all liabilities and risks associated with using an automated car wash system. Car wash attendants may offer guidance while entering the wash but the vehicle owner remains responsible for ensuring they enter the wash without damaging their vehicle or the car wash equipment. Additionally, damage incurred due to prior conditions, failure to practice safe vehicle operation, or by your or another customer’s actions will be the sole responsibility of the vehicle owner regardless of when, where, or how it occurs.

Items that Lexus of Naperville cannot be held liable for include but are not limited to: windows/sunroofs left open, automated windshield wiper systems left on & any resulting damage to wipers/arms, bug shields, CLEAR PAINT PROTECTION FILM, power antennas not retracted, non-factory (aftermarket) parts, exterior mirrors not retracted, roof racks/crossbars, magnetic signage, alloy/chrome wheels, wheel center caps, hubcaps, aftermarket systems or vehicle defects that cause the vehicle to lock on its own. Be aware, understand, and agree that Lexus of Naperville cannot be held responsible or liable for any pre-existing condition of your vehicle such as scratches, dents, oxidized or peeling paint, PEELING OR PENETRATED CLEAR PAINT PROTECTION FILM, loose moldings, rock chips or cracks in windshields which may appear, grow or spread after the vehicle is clean. Windshields may crack due to existing nicks, chips, or cracks when cool water is applied or when dryers are activated over the windshield. guests using the service department consent to the terms and condtions of our carwash.

UNDER NO CIRCUMSTANCES WILL LEXUS OF NAPERVILLE BE HELD RESPONSIBLE FOR DAMAGE CAUSED TO A VEHICLE WHILE IT IS BEING OPERATED BY its OWNER(S).