Customer Testimonials

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Google Jan 28, 2022

Best car buying experience I’ve ever had. Sal was great! He explained everything well, I didn’t feel rushed or forced in my decision. I love my new RX!

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Google Jan 25, 2022

Mike Vestuto has always taken great care of me on the service side of the dealership. He is a great person to have when needing a service.

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DealerRater Jan 24, 2022

The showroom is spacious with interesting vehicles on display. The waiting room is comfortable. Service is efficient. Free car wash for the car I leased here.

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DealerRater Jan 21, 2022

When you purchase a Lexus, you get more than just a great automobile. You get a great, low pressure sales environment and a dealership committed to you during the process and after. Dan Foster and the team exceeded my expectations.

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Google Jan 20, 2022

I want to say big THANK YOU to Sal Lala and Victor helping me with all my questions through the buying process. This was very easy and stress-free purchase for me.

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DealerRater Jan 20, 2022

I want to say big THANK YOU to Sal Lala and Victor helping me with all my questions through the buying process. This was very easy and stress-free purchase for me.

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Google Jan 18, 2022

We've purchased quite a bit of vehicles from Lexus of Naperville and just purchased another one because of the great service we always receive from Dan Foster. He always goes above and beyond for us even when we've reached out to him after business hours. We will remain loyal to this dealership and will not seek out any other dealerships because of the quality of service and the trust we have for them. We highly recommend this dealership to anyone and be sure to ask for Dan Foster!

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DealerRater Jan 18, 2022

I have good experience with the sale person my experience there’s very nice and I like it the service and maintenance my truck in time to thank you to Naperville deeler

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Google Jan 17, 2022

Buying a car in times like these, when inventory of vehicles at all dealerships is low, is a stressful experience. We called multiple dealerships and have been to several looking for a decent deal, and when we thought we found one, we had to unfortunately walk away from it due to the extra costs and extra packages that were mandatory due to current market situation. We were already loosing hope that we'll find a car we want for a price that we're willing to pay, and this is when we found Sal (Salvatore Lala) at Lexus of Naperville. ...

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DealerRater Jan 17, 2022

It was a very beautiful place. They represent the Lexus brand very very very well.

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DealerRater Jan 16, 2022

Dan found exactly what I wanted kind and professional. Took care of me like a millionaire client

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DealerRater Jan 15, 2022

Dan is the best. I could not be happier with out purchases. Definitely 5 ⭐️ All the way.

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DealerRater Jan 15, 2022

Dan Foster is an excellent salesman that went above and beyond to help me find a new car. I drove every model that Lexus sells and never felt pressured to purchase.

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DealerRater Jan 14, 2022

This is the third Lexus I have purchased through Lexus of Naperville and Dan Foster. I could not have asked for a better experience, and each one is better than the last. If anything comes up or if I have a question, whether it be for Dan Foster (sales) or the service department, it’s attended to immediately. I would not expect anything less from the team at Lexus of Naperville. And as long as I live in the Chicagoland area, Lexus of Naperville and Dan Foster are my go to! If you’re in the market for a new ...

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DealerRater Jan 14, 2022

No high pressure sales, knowledgeable and courteous staff, first class facility that delivered as promised.

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DealerRater Jan 6, 2022

Junaid provided the highest level of competent, personable, professional service I have received from Lexus

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DealerRater Jan 5, 2022

The dealership was extremely clean and all the staff was super nice and professional. We had forgotten our masks and they offered us new ones. We showed up close to their closing time without knowing and Sal stayed late to help us out and answered all questions some which we asked multiple times. He made the process of buying our vehicle smooth and painless. He was very transparent with the details of the vehicle and showed us everything from the Carfax to all other details we inquired about. Would definitely recommend buying from them and will be doing business with ...

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DealerRater Dec 30, 2021

Juneau’s was fantastic. He helped us make an informed choice and shared his great knowledge of Lexus products to guide us. We so appreciate his great expertise and personality. He made us very comfortable during the buying experience!

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Google Dec 22, 2021

Came in to get something for my Grandmas Lexus and Daniel Foster helped me out. He was such a gentleman. Thank you again!

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DealerRater Dec 12, 2021

Very clean, friendly staff. Sal was very professional. We were that couple that came in late, but he did not rush us. Showed us our options. 3 weeks after our purchase sal stepped up and helped us again. Professional all the way till the end. Thank you Sal, hope to see you on our next purchase.

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DealerRater Dec 2, 2021

Joe was so easy to work with and very straight forward. He had everything set up and ready to go before arriving, made buying my RX350 f sport a breeze! The entire process was quick and a positive one! Great customer care!

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DealerRater Dec 2, 2021

Sal took the time to make sure I understood all aspects of the car and he helped to make sure that I was satisfied after purchase.

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DealerRater Nov 30, 2021

Dan was highly knowledgeable, friendly, and provided a low pressure sales environment. He was very focused on making sure I got to the right decision for me, regardless of whether it was beneficial for him. Excellent service and someone I will look to work with again in the future.

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DealerRater Nov 29, 2021

Dan was a pleasure to work with. He was friendly, attentive, efficient, & funny. He made the car buying process an overall good time!

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DealerRater Nov 28, 2021

What a pleasure it was to work with Dan. He was friendly and so helpful from the moment he picked up the phone. He helped us get our dream car so quickly. I highly recommend Dan and will definitely work with him again.

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DealerRater Nov 20, 2021

Joe did an excellent job and went beyond. He made the buying process smooth and easy. He even came in on his afternoon off to help us finish the purchase. I would recommend Joe to anyone looking to purchase from Lexus of Naperville. Bill and Debbie

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DealerRater Nov 19, 2021

Every one I met here were friendly , affectionate, determined, professional, outgoing, Considerate , and amazing individuals

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DealerRater Nov 18, 2021

Sal help so much! I ask for a specific grill I wanted for my car and also wanted a 2021-2022 car. He showed my the some es350 but once he told me there’s a car in front with 40 mpg and have the grill I wanted I was in love. Very knowledgeable guy and told me every detail about my car. Now have a Ux 250h. Thank you Sal, I am greatly appreciated for your business!

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DealerRater Nov 18, 2021

Mike Comer was extremely helpful teaching me to learn features about my new RX 350L. Thank you Mike. Linda

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DealerRater Nov 15, 2021

What an experience. After visiting 3 Lexus dealerships I finally landed in Naperville where Sal was there to really help me in my purchasing option. Sal was very knowledgeable but most importantly he was personal. As a person in sales I appreciated that Sal was not trying to sell me, he was helping me make an informed decision. Not knowing I had other vehicles in mind Sal educated me on some features that ultimately made my purchasing decision easy. To further the process Sal took the extra steps to find the vehicle I wanted down to the letter because of the ...

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DealerRater Nov 15, 2021

Naperville Lexus has been a great dealership to work with. Friendly folks, fair pricing, and great service.

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DealerRater Nov 14, 2021

Well run operation. Tech specialist, Delivery Expert Mike Comer was excellent in orienting to the technology in my 2021 Lexus

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DealerRater Nov 14, 2021

Joe did a great job taking me through the car buying experience. From initial test drive and questions being answered to the final explanations of all the features, he was great.

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DealerRater Nov 12, 2021

I live almost an hour and a half away from this dealership, but I was recommended to go there and I was connected with Dan Foster. He was very helpful, kind and informative before I even arrived and once I arrived the experience only got better! This was the most professional experience and environment of a dealership I’ve ever encountered. Dan made me feel comfortable asking any questions and throughout the entire purchase beginning to end!

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Google Nov 9, 2021

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DealerRater Nov 8, 2021

My experience was top notch at Naperville Lexus. Joe and Rick sold the entire experience and we’re there to support my questions and concerns. I also appreciate that this dealership is not putting mark ups on their vehicles in this market. I would recommend this dealership to anyone looking for a high class experience.

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DealerRater Nov 7, 2021

Dan was great and gave me all the options with clear transparency. Great Job Dan

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DealerRater Nov 2, 2021

What a remarkable experience. This was my first time buying a car and the Naperville Lexus Dealership made this experience easy, transparent and special every step of the way. Joe was incredibly knowledgeable about the Lexus products and answered all my questions. If he didn’t know the answer, he made the effort to find out. Joe walked me through all the features in the car and when it was time to drive my new car off the lot, he had put a big red bow on my car which made my experience that more special. I have to say, ...

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DealerRater Oct 31, 2021

Michael Comer is worth his weight in gold. Best support and knowledgeable person I've ever talked too.

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DealerRater Oct 28, 2021

We changed our minds last minute about our decision to lease. Dan very thoughtfully walked us through options that helped us make a better decision. It was painless and professionally handled. Thank you, Dan!

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DealerRater Oct 27, 2021

Dan was fantastic. He helped us make an informed choice and shared his great knowledge of Lexus products to guide us. We so appreciate his great expertise!!!

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DealerRater Oct 25, 2021

Dan was great to work with and made the process so easy. He was patient and answered all my questions over multiple days. I have no hesitation recommending Dan Foster and Lexus of Naperville to family and friends.

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DealerRater Oct 22, 2021

It took 8 years for Dan to sell me a car but he finally got it done with my purchase of the RX -350 He was great in walking me through the options of the vehicles and helped me find a great fit for me. This was one of the easiest car transactions that I have been involved in. Thanks Dan!

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DealerRater Oct 21, 2021

Dan Foster and his team at Naperville Lexus were an absolute pleasure to work with. Dan took the time to make sure that all of my needs were being met as well as accommodating financing right through to delivery of the car. I could’ve been happier with the service that I received. The general manager Tony Longino went to extra measures to make sure that the car was available for me and ready when I was ready to make the purchase. I would encourage anybody to use this team and Particularly look up Dan Foster as he is a ...

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DealerRater Oct 21, 2021

This is my 4th vehicle from Lexus of Naperville and each time Dan has assisted me. He made the process easy each time and is a pleasure to work with. I will continue to pass along his name to others looking to purchase or lease a vehicle. Thanks Dan for knowing your business and making the process a breeze.

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DealerRater Oct 14, 2021

I came in to just take a look around and wound up buying a Lexus ES! Dan Foster was excellent in finding the perfect vehicle for me. His personality and communication skills were excellent, as was his knowledge of the vehicle. He was professional and polite; we would go thru him again for future purchases.

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DealerRater Oct 12, 2021

Have had great experiences with Dan Foster. We are in the market for a used car and he has been extremely helpful. We have purchased many cars from Dan and always have a great experience which makes us consider Lexus of Naperville whenever we are in the market for a new or used car.

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DealerRater Oct 12, 2021

Sal Lala walk me through the process from selecting the car to purchasing it. Highly recommended.

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DealerRater Oct 12, 2021

Joe at Lexus of Naperville made buying our Lexus easy. We had very high expectations and Joe met all of our criteria. He was professional and communicated quickly and efficiently throughout the process of buying our new Lexus. We highly recommend Joe and Lexus of Naperville.

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DealerRater Oct 12, 2021

Sal Lala provided me with an exceptional customer experience. Lexus should be very proud to have Sal representing their company the way he does. He made me feel like a truly valued customer by taking the time to graciously explain so much to me throughout the process, and even made himself available the next day to walk me through various questions I had about my new vehicle. I will not hesitate to recommend Sal or Lexus of Naperville based on the VIP experience he provided me with. Thank you!

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DealerRater Oct 11, 2021

Everybody I worked with at lexus of naperville was professional, polite, and very helpful. Thank you

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DealerRater Oct 11, 2021

I shopped several dealerships before purchasing a vehicle. They were no pressure and easy to work with and that's where I made my purchase.

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DealerRater Oct 11, 2021

He was very helpful in all aspects of the experience. He answered all questions and helped us throughout the process.

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Google Oct 11, 2021

No Scammers here, only friends who are willing to work with you and get the best value on your trade-in and get the best price out the door on a new car!

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DealerRater Oct 9, 2021

We had the best experience while buying our new Lexus . Joe made the entire process so positive . We highly recommend asking for Joe if you are going to purchase a Lexus. He was very informative and he really cares that you are happy.

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DealerRater Oct 8, 2021

The dealership was clean and had very helpful staff. Dan was incredibly friendly and knowledgeable. He answered all of our questions and made us comfortable with our decision without ever feeling pushy like some salesmen can.

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DealerRater Oct 8, 2021

I Have been dealing with Dan Foster for over 30 years. I have just purchased my 7th car from him. You will never find an easier going person. This dealership is a class act from A to Z . The staff is excellent to deal with. AP Yagnik is the gentleman I dealt with in financing. He was also a pleasure to deal with. Also, they sell Lexus. You can't do much better than that!

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DealerRater Oct 6, 2021

Sal Lala was very professional and helpful. He went above and beyond our expectations. He listened to us and answered all of our questions.. He did not rush or push us to get the deal instead he listened to us and was able to find an awesome vehicle for us.

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DealerRater Oct 6, 2021

We recently purchased 2022 Lexus RX 350 at this location and had a great experience. Working with Dylan was an absolute pleasure! He was extremely patient, attentive, kind and very professional. Dylan went above and beyond to make everything go easy and smoothly. I would highly recommend him to anyone who is buying a new vehicle. My husband and I are very satisfied with the staff at Naperville Lexus dealership.

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DealerRater Oct 5, 2021

Today we purchased our 4th Lexus from Lexus of Naperville. All the other purchases were handled by Nick Gerlak and today we had Junaid Ahmed as our sales rep. We were so happy with the service and attention to detail Junaid gave us. He was patient, walked us thru every step and made sure we were smiling as we drove away in our new car. We highly recommend looking for him if you are looking for a car salesman who believes in true customer service. AP walked us thru financing, explained all the fine print and made sure we understood ...

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DealerRater Oct 4, 2021

The team at Lexus of Naperville were fantastic. I worked with Joe, AP, and Gabby. All three were great. I started conversation with Joe and Gabby a couple of weeks prior to making a purchase. The dealership was completely transparent and gave me the deal I was looking for. More importantly, Joe was the person I worked with the most. He was very professional, courteous and cared for me as a customer. I highly recommend the dealership; especially if you can work with Joe to get a deal.

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DealerRater Oct 4, 2021

Brent was professional and great to work with. He got me into the car I wanted

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DealerRater Oct 4, 2021

I recently worked with Junaid and Viktor to purchase a car remotely from out of state. They couldn't have been better!! It is a bit scary to sort through everything that is required to make this happen and they made the transition seamless and trouble-free. They answered all my questions succinctly and without delay. Everything was taken care of prior to my arrival which made the process very easy. I literally showed up, signed a few documents and drove away. Best car buying experience ever! Thank you Junaid and Viktor!!

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Google Oct 3, 2021

I had a wonderful experience buying my Lexus at this location. Everyone involved was so knowledgeable and helpful from the time I walked through the door to finalizing the sale. I will definitely recommend this dealership to all my friends and family.

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DealerRater Oct 3, 2021

My Salesperson Joe was so top notch . He was very knowledgable , polite and not pushy . My husband and I are both in sales and knew what we were looking for . He got all the info we were looking for . He knew everything about the car . Was excited on what the Lexus can do . Really knew what he was talking about . Before 2021 . In the last 30 years we always bought Nissan . As of 2021 we really like Lexus / Toyota . We will be coming back again and again . So far so good . We are so so thrilled with this car . We were thrilled with ...

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DealerRater Oct 1, 2021

Joe was awesome making the car buying experience quick and painless. He was very knowledgeable, and definitely could not recommend going to him more.

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DealerRater Sep 30, 2021

Sal Lala was exceptional! Patiently explained everything on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, including all the safety equipment I was hoping for. I looked at Mercedes, Cadillac (previous car was a Cadillac ATS), Acura, and Buick before I found the perfect car. It didn't hurt that Consumer Reports rated the Lexus at the top in all categories. Naperville was one of the few dealers who had anything available for purchase. It was worth the trip from Mason ...

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DealerRater Sep 29, 2021

Two words to describe Sal and Lexus of Naperville…TOP NOTCH! Sal went above and beyond to assist in locating UX 250h to surprise my wife to celebrate her new job! He patiently explained all the features and benefits of the car. Sal has been our salesperson for 14 years…professional every time! And huge thank you to AP Yagnik for the amazing service for the financing.

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DealerRater Sep 27, 2021

My family has purchased Toyotas for the last 15 years and I wanted to stay in the family with a more luxury vehicle. I was looking for a 2021 ES 350 and Junaid, who was my sales consultant, and Tony Stewart had one sent back to Naperville that they had just sent to another dealership. They did this so I could test drive the vehicle that I was interested in. Junaid was very easy going and informative. Everyone was so helpful and friendly. Made purchase very easy and quick. Michael the technology specialist was so informative and patient. I will definitely go back ...

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DealerRater Sep 26, 2021

It has been at least 14 hours since I spoke with Michael Comer, and I am still awe struck and astonished! Michael knows his product, the UX 250H, inside and out, backward and forward. His knowledge and expertise goes beyond normal professionalism to actual obsession. There is not a question he couldn't answer nor a button he couldn't explain. Lexus of Naperville is very lucky to have Michael Comer on their staff. He is a very valuable employee!

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Google Sep 26, 2021

Great experience and a no pressure buying experience. Rick and Sal from Sales did an excellent job and were very helpful in the buying process. Finance office was also very professional and low pressure when reviewing warranties. I would definitely buy my next vehicle from here again.

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Google Sep 22, 2021

Scott and I rearranged our schedules to come in and see a specific vehicle listed at this location, and our Sales Consultant Joe was very patient and answered all of our questions. We ended up going back the very next day and buying the car. Joe is great! We also were impressed with Michael’s knowledge about the car! Overall great experience.

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Google Sep 10, 2021

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DealerRater Sep 9, 2021

Dylan and the rest of the staff were so pleasant and patient. Answered all of my questions and consistently offered good advice. Great experience overall. Really nice and clean dealership

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DealerRater Aug 29, 2021

Brent droid a great job! He went over the top to help us get what we wanted!

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Google Aug 27, 2021

Went in to look at a new car and I must say we have never had a nicer experience than we did at Lexus of Naperville. Dan in sales did an amazing job helping my wife and I find the right car and listened to what we wanted and didn't rush to just sell a car. The deliver experience with Michael Comer is one that I've never encountered. He showed us features to our car we never knew or would have found on our own. He even showed up features on the car we traded in. I don'...

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DealerRater Aug 25, 2021

I had an outstanding experience with Naperville Lexus dealership. Sal was very cooperative and understanding of my needs and helped me make the right choice. I would highly recommend contacting him before buying a car.

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DealerRater Aug 16, 2021

I recently purchased a Lexus NX 300 and Michael Comer was very personable. He went over all of the features of my car and helped me to have a better understanding of how to operate them. He was awesome!

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Google Aug 9, 2021

It was a real pleasure working with Hani Dolat when we purchased our NX at Lexus of Naperville. He was extremely knowledgeable and professional. The entire process at Lexus of Naperville was fantastic. Kudos!

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DealerRater Aug 3, 2021

A.P. went above and beyond and has phenomenal bedside manner. He was patient and not pushy, allowed me all the time that I needed to test drive and make a well-informed decision. Many thanks, A.P.!

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DealerRater Jul 31, 2021

Tony and Dylan were great! In a time when most dealerships and salespeople are taking advantage of the consumer Naperville Lexus was transparent and consumer focused during the entire process. You need to make Naperville Lexus your dealership your first and only stop for your next vehicle.

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DealerRater Jul 31, 2021

Working with AP was a great experience! His customer service sets the bar high! AP was able to get the car I wanted, with the upgrades I wanted, during the shortage. I think he must be a miracle worker. Whatever you need, AP will make it happen!

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DealerRater Jul 30, 2021

This was one of the best car experiences I have had. AP is knowledgeable sales person and a overall great person.If you are ever at Lexus of Naperville be sure to ask for AP he will take care of your car needs.

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DealerRater Jul 26, 2021

AP was a great sales consultant - courteous, respectful and knowledgeable. This car buying process was one of the best experience. Straight forward and no stress.

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DealerRater Jul 25, 2021

Purchased a pre-owned 2018 Acura MDX from Dan Foster. It was the best dealer experience I’ve ever had! Dan was relaxed, informative, and accommodating. Viktor Hadjiev eased us through the purchase paperwork without a hitch. We looked at similar vehicles at other dealers, but the way we were treated by Lexus of Naperville was what made the difference for us. A big THANK YOU to Dan Foster, Viktor Hadjiev, and Lexus of Naperville!

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DealerRater Jul 24, 2021

I have been a loyal customer of Lexus of Naperville for 24 years, purchasing 2 ES350 sedans. I’ve never had anyone explain the particulars of the infotainment system so well. Michael was outstanding and I would highly recommend for anyone to visit and get a tutorial of your car. I really can’t express enough accolades for this gentleman. One thing I know for sure, he is a good representative for Lexus of Naperville

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DealerRater Jul 23, 2021

I would like to take a moment to commend Michael Comer (Lexus Delivery Specialist). His extensive knowledge, passion & ability to communicate to the customer is certainly Best In Class. Lexus of Naperville should be honored to have such a valuable asset @ their dealership. His professionalism is unmatched in the industry. Thank you Mr Comer for the great tutorial!! T. Samuel

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DealerRater Jul 23, 2021

The dealership is very calm and relaxed. All of the staff made me feel very welcomed. There is plenty of space to wait and complementary beverages and snacks. AP was my salesman and made me feel really confident in my decision. I really enjoyed how I did not feel pressured to make a decision. He was able to answer any and all questions I had. He really took the time to explain all the details of the car for both me and my mom. For a first time buyer, it was a great experience. I would recommend to anyone!

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DealerRater Jul 22, 2021

I contacted 5 local Lexus dealerships before I went to Naperville. None of the other dealerships were able to find a vehicle that I wanted in a short amount of time. Naperville was the only dealership that was able to find the SUV that I wanted quickly. I had a very positive experience at Naperville and especially enjoyed working with Sal LaLa. He spent a lot of time with me, showing me the SUV's various features, how to use the controls and answered all of my questions. He was very patient. I was always comfortable dealing with him and never ...

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DealerRater Jul 15, 2021

Brent was professional, kind, and adventurous! We have a sales story he will be telling for years! I highly recommend! I already did to my neighbors!

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DealerRater Jul 2, 2021

Jon Smith was very professional. He listened to me and tried his best to get everything I wanted in my brand new Lexus. Thank you for providing above and beyond customer service. I will forever be a customer because of that.

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DealerRater Jul 1, 2021

Everyone at this dealership was friendly and respectful. They had a great selection of new vehicles and I was able to get the exact car that I was looking for! AP was fantastic to work with, and made the entire car buying process go as smoothly as possible. I highly recommend him!

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DealerRater Jul 1, 2021

AP is a very knowledgeable salesperson. He was not pressuring and really listened to what we wanted. Our orientation to the new vehicle was beyond our expectations. We purchased a 300 NX because we felt by AP’s description and comparison to our 350 RX it was the SUV we were comfortable in driving. This is our fourth Lexus and we will always shop at Naperville Lexus because people like AP make you feel confident and at ease. Thank you AP for your kindness!

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DealerRater Jul 1, 2021

Mr Yagnik was such an excellent sales person!He really made me and my fiancé feel special as well as all of the staff greeting us as we walked into Naperville Lexus!Beautiful attitude and professionalism comes a long way and Yagnik as well his Lexus team members and managers and staff had just that!Recommend Yagnik and Naperville Lexus to anyone!

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DealerRater Jun 28, 2021

AP delivered exceptional service, listened and patiently answered each and every question. Polite and knowledgeable - Thank you Dan & Carol

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DealerRater Jun 24, 2021

I’m extremely pleased with the service I got at Lexus of Naperville. Brent is very knowledgeable and made the process very smooth. I’ll definitely will continue using Lexus of Naperville for all my automotive needs.

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DealerRater Jun 18, 2021

AP was amazing start to finish. We never once felt pressured he was able to answer every question and concern that we had. We will be recommending him to anyone that's looking to purchase a new car.

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DealerRater Jun 16, 2021

We can’t say enough about Lexus of Naperville! Dan was extremely helpful and was also straight forward, which we loved! Our car buying experience was so easy! We highly recommend!

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Google Jun 10, 2021

Friendly over the phone but the prices are very expensive for service

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DealerRater Jun 10, 2021

Sal is the greatest salesman to work with. He was extremely professional, helpful and answered every single one of my questions. He worked with me on financing and was never pushy. Sal took the time to walk me through the functions of my car after purchase and followed up with me in the days following to see if I had any additional questions. I would highly recommend Sal to anyone and everyone.

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