Customer Testimonials
Have been coming to Lexus of Naperville for 22 years. Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for that day. When I arrived, on time, I was told I could not have the use of a car - because of a certain policy the company had. I let it be known I was NOT happy. Ben Curcio, in time, found a solution for the issue and I thank him for doing so.
I’ve dealt with this dealership and Rick Van Pelt for well over Twenty years and wouldn’t consider anywhere else. Complete honesty, genuine friendly service, and complete reliability has always been my experience. Highly, highly recommended!
We have over 25 years of experience with this dealer, and specifically Rick Van Pelt. It has always been an outstanding experience. Rick is knowledgeable, cordial, and absolutely reliable. I would not go anywhere else, regardless of distance.
I have purchased 3 cars over 12 years from Sal Lala and each experience has been pleasant and efficient. Sal is communicative and attentive without being pushy, and persevered to find the car I was seeking when inventory was nonexistent. He always provides a friendly face at the dealership when bringing the car to be serviced. I would highly recommend Sal to assist you.
Lexus of Naperville always treats us with kindness and respect. The beginning of December we were in an accident in our Lexus. My husband and I are fine but our car was totaled. I was just devastated. Once our insurance was settled we went to Lexus of Naperville. We were greeted at the door by Brent Burns. He was so kind and understanding. We had a ES 350 before so that's where we started. We knew that due to present supply issues we would not have much to pick from. We test drive the 350 and liked it very much. Back ...
Dan is an excellent sales person. He is available all the time and returns calls and messages promptly. He also has very good knowledge of the cars he is selling. I would highly recommend him. I just bought my 5th Lexus from him!!!
John Ziebarth was awesome. He was super knowledgeable in the car we wanted and made the entire purchase process stress free and super fast. If you are looking for a car here ask for John.
Dan Foster was knowledgeable and an awesome Representative. Thank you..
Sal is the go to here! We have purchased over 5 cars from him in 16 years. He found us our new Lx600 when they are impossible to get!
Mohamad el tayim is one of the best managers I have ever met at a car dealer. very nice, professional and polite, him and his team are all very helpful. I sold my Audi q8 there and the service was top notch and they gave me what my car is worth, unlike many dealers that would rob you out of your car. Will be doing business there moving forward.
Robin was a great salesperson and went above and beyond in our sales process. I would highly recco him to anyone.
This is the best Lexus dealership out there. Sal was very helpful with explaining everything and provided us with the best quality experience 10/10.
Excellent service. Accommodating staff always ready to assist me. They made the buy out of my lease quick and efficiently completed. Thank you!
Without a doubt the best car buying experience I've had in my 46 years of purchasing vehicles. What I truly enjoy about Lexus of Naperville is all employees take ownership of your questions. They won't pass you on to another individual; nor will they say, I’ll get back to you with an answer. They have the answer. I was pretty overwhelmed with the technology of my new 2022 ES350 (previous car 2008). Michael Comer, (Master Lexus Delivery Specialist) has a wealth of knowledge that you can't put a price on. I've been back four times and he’s ...
I have never purchased a vehicle as easy as I have with this dealership. They made the purchasing process stress free.
Dan was awesome. Super nice and was on the ball on getting me a great car for my needs. He was great.
It was a good experience. Dan was great to work with. Love the new car.
Always excellent customer service, very happy with everything this dealership has to offer...from the sale to the annual maintenance, they do an outstanding job. Bought my car from Dan Foster, he is efficient and a pleasure to work with!
Junaid was a pleasure to work with, knowledgeable, professional and no pressure. Top notch first class experience all the way!
Thank you for the best service one can think of this is our second purchase from them in last 12 years and service is excellent since one our and yes have to say one person name Apoorva Yagnik who is bestest and the help he provides no one can so go Lexus all the way.
I will never go to another Lexus dealership again.. special shout out to Mike! Naperville Lexus- you did well having him part of your team! Great customer service experience and didn’t feel like I was pressured on anything. Absolutely honest and transparent! Awesome experience!
We recently purchased the new Lexus NX 350 from Naperville. Excellent service all around. Sal was our Salesperson, very knowledgeable and helpful. At the time of delivery Tiffany did an awesome job to ensure that all the follow-up was completed. She also took the time to show us all the features and answered all our questions about our new vehicle. Want to give a shout out to Tony as well for taking the disposition of our lease off our hands. AP in Finance did a great job explaining all the options available, honest and personable. Talk about one-stop shopping! Highly recommend ...
Dan Foster was a pleasure to work with. No pressure. Very knowledgeable, polite and professional. He stayed late on a few occasions to accommodate us. The buying process was very smooth, quick, painless and with no high-pressure sales tactics. I would highly recommend Dan and this dealership!
We recently leased a new Lexus RX350 at Lexus of Naperville and had the pleasure of working with Dan Foster for the first time. The deal had been set up with preliminary numbers prior to our visit while the vehicle was being assembled for delivery. It took a little longer than expected for delivery, but Dan kept us informed every step of the way. We found Dan easy to work with, and he made sealing the deal effortless. He was personable and professional in his overall approach. I would not hesitate to refer others to him.
Tony & Daniel were awesome!!! A whole new car buying experience.
Our experience at Lexus of Naperville was wonderful! Rick VanPelt was most helpful, patient and very knowledgeable. We walked away happy and with a car we love ! Thank you Rick for all the time you spent with us. You made our car buying experience easy and fun! We'll be back!
I had an amazing experience at Lexus of Naperville, my sales representative Dylan was professional, yet friendly! It was the easiest car purchase thus far. Thanks Lexus of Naperville 🥰🚘!!!
Above and beyond experience at this dealership. I highly recommend Dan Foster for his attentive sincere attention and service. When I called and explained what I was looking for, he understood what I needed and was seeking in a vehicle. I will return for future purchase. Thank you Dan for your professionalism and honest practices ⭐️⭐️⭐️⭐️⭐️
Dan was a pleasure to work with. He is very knowledgable about the vehicles and willing to research and provide all the vehicle history information. This established my confidence in deciding to make my purchase. Thanks Dan !
Everyone at Lexus of Naperville treated us with the utmost kindness and respect. Dan allowed us to take the car for an extended test drive that convinced us to purchase the Highlander. It was a pleasure doing business with Dan and Joe at Lexus of Naperville.
Dan Foster did a great job. It was a pleasant buying experience and for that I want to thank Dan.
You are the best. I bought the car couple of days ago and I am appreciate it. They are very professional and fast. Thank you so much 🙏🙏🙏
My family and I have purchased over thirty cars from the Dan Wolf group over the years.They are by far the best dealers to do business with.From sales to service they are awesome!
Dan Foster was very helpful and had all our paperwork ready for us when we arrived to purchase our car. Dan has a very pleasing personality and we enjoy working with him. We will be his repeat customers! Thank you Dan.
I had an opportunity to visit this dealership to get a car for my son on the 14th of March and was immensely impressed by the hospitality- beyond expectations. We usually walk in with a pre conceived notion that the Sales person is going to push the car he wants to sell but it was absolutely just the opposite. Apurva Yagnik and Junaid were superb - way beyond my expectations- they listened patiently to my needs and my budget and worked with me to get me a car for my college going son in exchange to a used BMW…I ...
Update 2/28-They worked out a deal for my mom and made the situation better. I’m thankful the manager called to follow-up with me and discuss the matter with my mom.
Update: the dealership worked for fix the situation and work out a deal for mom
Dan Foster did a great job, and the dealership treated my wife and I very well! Everyone was extremely professional and respectful and they took care of all our needs. I would highly recommend them!
Sal is a knowlegable, friendly and low pressure auto salesperson. He is very straightforward and helpful. This is the second car I purchased from Sal at Lexus of Naperville. Both were enjoyable experiences. I would give him the rating possible.
Everything was fantastic about the dealership, from the sales persons all the way. Best buying experience I’ve had yet!
Sal Lala is the best salesperson: this is my fifth Lexus using Sal which shows how easy he is to work with and how conscientious he is, and is no pressure at all. He lets the cars sell themselves.
You are so friendly and professional ! Thank you for supporting me found a good vehicle and good price.
Rick VanPelt is our absolute favorite dealer and we can't wait to be back! He helped us find the perfect car in two e-mails and one visit to the dealership. We are so grateful that he helped us find it! He is kind, responsive, courteous, helpful, honest, straightforward, fair, and an all-around great guy. I know my husband is looking forward to being back when we need to replace his car. We can't thank you enough, Rick!!!
This is the friendliest and most courteous dealership i have done business with. The entire staff made it an enjoyable experience.
Best car buying experience I’ve ever had. Sal was great! He explained everything well, I didn’t feel rushed or forced in my decision. I love my new RX!
Mike Vestuto has always taken great care of me on the service side of the dealership. He is a great person to have when needing a service.
The showroom is spacious with interesting vehicles on display. The waiting room is comfortable. Service is efficient. Free car wash for the car I leased here.
When you purchase a Lexus, you get more than just a great automobile. You get a great, low pressure sales environment and a dealership committed to you during the process and after. Dan Foster and the team exceeded my expectations.
I want to say big THANK YOU to Sal Lala and Victor helping me with all my questions through the buying process. This was very easy and stress-free purchase for me.
I want to say big THANK YOU to Sal Lala and Victor helping me with all my questions through the buying process. This was very easy and stress-free purchase for me.
We've purchased quite a bit of vehicles from Lexus of Naperville and just purchased another one because of the great service we always receive from Dan Foster. He always goes above and beyond for us even when we've reached out to him after business hours. We will remain loyal to this dealership and will not seek out any other dealerships because of the quality of service and the trust we have for them. We highly recommend this dealership to anyone and be sure to ask for Dan Foster!
I have good experience with the sale person my experience there’s very nice and I like it the service and maintenance my truck in time to thank you to Naperville deeler
Buying a car in times like these, when inventory of vehicles at all dealerships is low, is a stressful experience. We called multiple dealerships and have been to several looking for a decent deal, and when we thought we found one, we had to unfortunately walk away from it due to the extra costs and extra packages that were mandatory due to current market situation. We were already loosing hope that we'll find a car we want for a price that we're willing to pay, and this is when we found Sal (Salvatore Lala) at Lexus of Naperville. ...
It was a very beautiful place. They represent the Lexus brand very very very well.
Dan found exactly what I wanted kind and professional. Took care of me like a millionaire client
Dan is the best. I could not be happier with out purchases. Definitely 5 ⭐️ All the way.
Dan Foster is an excellent salesman that went above and beyond to help me find a new car. I drove every model that Lexus sells and never felt pressured to purchase.
This is the third Lexus I have purchased through Lexus of Naperville and Dan Foster. I could not have asked for a better experience, and each one is better than the last. If anything comes up or if I have a question, whether it be for Dan Foster (sales) or the service department, it’s attended to immediately. I would not expect anything less from the team at Lexus of Naperville. And as long as I live in the Chicagoland area, Lexus of Naperville and Dan Foster are my go to! If you’re in the market for a new ...
No high pressure sales, knowledgeable and courteous staff, first class facility that delivered as promised.
Junaid provided the highest level of competent, personable, professional service I have received from Lexus
The dealership was extremely clean and all the staff was super nice and professional. We had forgotten our masks and they offered us new ones. We showed up close to their closing time without knowing and Sal stayed late to help us out and answered all questions some which we asked multiple times. He made the process of buying our vehicle smooth and painless. He was very transparent with the details of the vehicle and showed us everything from the Carfax to all other details we inquired about. Would definitely recommend buying from them and will be doing business with ...
Juneau’s was fantastic. He helped us make an informed choice and shared his great knowledge of Lexus products to guide us. We so appreciate his great expertise and personality. He made us very comfortable during the buying experience!
Came in to get something for my Grandmas Lexus and Daniel Foster helped me out. He was such a gentleman. Thank you again!
Very clean, friendly staff. Sal was very professional. We were that couple that came in late, but he did not rush us. Showed us our options. 3 weeks after our purchase sal stepped up and helped us again. Professional all the way till the end. Thank you Sal, hope to see you on our next purchase.
Joe was so easy to work with and very straight forward. He had everything set up and ready to go before arriving, made buying my RX350 f sport a breeze! The entire process was quick and a positive one! Great customer care!
Sal took the time to make sure I understood all aspects of the car and he helped to make sure that I was satisfied after purchase.
Dan was highly knowledgeable, friendly, and provided a low pressure sales environment. He was very focused on making sure I got to the right decision for me, regardless of whether it was beneficial for him. Excellent service and someone I will look to work with again in the future.
Dan was a pleasure to work with. He was friendly, attentive, efficient, & funny. He made the car buying process an overall good time!
What a pleasure it was to work with Dan. He was friendly and so helpful from the moment he picked up the phone. He helped us get our dream car so quickly. I highly recommend Dan and will definitely work with him again.
Joe did an excellent job and went beyond. He made the buying process smooth and easy. He even came in on his afternoon off to help us finish the purchase. I would recommend Joe to anyone looking to purchase from Lexus of Naperville. Bill and Debbie
Every one I met here were friendly , affectionate, determined, professional, outgoing, Considerate , and amazing individuals
Sal help so much! I ask for a specific grill I wanted for my car and also wanted a 2021-2022 car. He showed my the some es350 but once he told me there’s a car in front with 40 mpg and have the grill I wanted I was in love. Very knowledgeable guy and told me every detail about my car. Now have a Ux 250h. Thank you Sal, I am greatly appreciated for your business!
Mike Comer was extremely helpful teaching me to learn features about my new RX 350L. Thank you Mike. Linda
What an experience. After visiting 3 Lexus dealerships I finally landed in Naperville where Sal was there to really help me in my purchasing option. Sal was very knowledgeable but most importantly he was personal. As a person in sales I appreciated that Sal was not trying to sell me, he was helping me make an informed decision. Not knowing I had other vehicles in mind Sal educated me on some features that ultimately made my purchasing decision easy. To further the process Sal took the extra steps to find the vehicle I wanted down to the letter because of the ...
Naperville Lexus has been a great dealership to work with. Friendly folks, fair pricing, and great service.
Well run operation. Tech specialist, Delivery Expert Mike Comer was excellent in orienting to the technology in my 2021 Lexus
Joe did a great job taking me through the car buying experience. From initial test drive and questions being answered to the final explanations of all the features, he was great.
I live almost an hour and a half away from this dealership, but I was recommended to go there and I was connected with Dan Foster. He was very helpful, kind and informative before I even arrived and once I arrived the experience only got better! This was the most professional experience and environment of a dealership I’ve ever encountered. Dan made me feel comfortable asking any questions and throughout the entire purchase beginning to end!
My experience was top notch at Naperville Lexus. Joe and Rick sold the entire experience and we’re there to support my questions and concerns. I also appreciate that this dealership is not putting mark ups on their vehicles in this market. I would recommend this dealership to anyone looking for a high class experience.
Dan was great and gave me all the options with clear transparency. Great Job Dan
What a remarkable experience. This was my first time buying a car and the Naperville Lexus Dealership made this experience easy, transparent and special every step of the way. Joe was incredibly knowledgeable about the Lexus products and answered all my questions. If he didn’t know the answer, he made the effort to find out. Joe walked me through all the features in the car and when it was time to drive my new car off the lot, he had put a big red bow on my car which made my experience that more special. I have to say, ...
Michael Comer is worth his weight in gold. Best support and knowledgeable person I've ever talked too.
We changed our minds last minute about our decision to lease. Dan very thoughtfully walked us through options that helped us make a better decision. It was painless and professionally handled. Thank you, Dan!
Dan was fantastic. He helped us make an informed choice and shared his great knowledge of Lexus products to guide us. We so appreciate his great expertise!!!
Dan was great to work with and made the process so easy. He was patient and answered all my questions over multiple days. I have no hesitation recommending Dan Foster and Lexus of Naperville to family and friends.
It took 8 years for Dan to sell me a car but he finally got it done with my purchase of the RX -350 He was great in walking me through the options of the vehicles and helped me find a great fit for me. This was one of the easiest car transactions that I have been involved in. Thanks Dan!
Dan Foster and his team at Naperville Lexus were an absolute pleasure to work with. Dan took the time to make sure that all of my needs were being met as well as accommodating financing right through to delivery of the car. I could’ve been happier with the service that I received. The general manager Tony Longino went to extra measures to make sure that the car was available for me and ready when I was ready to make the purchase. I would encourage anybody to use this team and Particularly look up Dan Foster as he is a ...
This is my 4th vehicle from Lexus of Naperville and each time Dan has assisted me. He made the process easy each time and is a pleasure to work with. I will continue to pass along his name to others looking to purchase or lease a vehicle. Thanks Dan for knowing your business and making the process a breeze.
I came in to just take a look around and wound up buying a Lexus ES! Dan Foster was excellent in finding the perfect vehicle for me. His personality and communication skills were excellent, as was his knowledge of the vehicle. He was professional and polite; we would go thru him again for future purchases.
Have had great experiences with Dan Foster. We are in the market for a used car and he has been extremely helpful. We have purchased many cars from Dan and always have a great experience which makes us consider Lexus of Naperville whenever we are in the market for a new or used car.
Sal Lala walk me through the process from selecting the car to purchasing it. Highly recommended.
Joe at Lexus of Naperville made buying our Lexus easy. We had very high expectations and Joe met all of our criteria. He was professional and communicated quickly and efficiently throughout the process of buying our new Lexus. We highly recommend Joe and Lexus of Naperville.
Sal Lala provided me with an exceptional customer experience. Lexus should be very proud to have Sal representing their company the way he does. He made me feel like a truly valued customer by taking the time to graciously explain so much to me throughout the process, and even made himself available the next day to walk me through various questions I had about my new vehicle. I will not hesitate to recommend Sal or Lexus of Naperville based on the VIP experience he provided me with. Thank you!
Everybody I worked with at lexus of naperville was professional, polite, and very helpful. Thank you
I shopped several dealerships before purchasing a vehicle. They were no pressure and easy to work with and that's where I made my purchase.
He was very helpful in all aspects of the experience. He answered all questions and helped us throughout the process.
No Scammers here, only friends who are willing to work with you and get the best value on your trade-in and get the best price out the door on a new car!
We had the best experience while buying our new Lexus . Joe made the entire process so positive . We highly recommend asking for Joe if you are going to purchase a Lexus. He was very informative and he really cares that you are happy.
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